On Photoshop CC 2015.0.0 I can play my video and hear the camera audio soundtrack. When I render the resultant MP4 has no sound. My movie consists of Nikon .MOV files, and some text overlays and is 35 minutes long. Render settings are shown below.

Photoshop CC Render Video dialog

What am I missing?

[Edit] Preset options shown below. Render Preset optoins.

The "Adobe Media Encoder" drop-down also contains Photoshop Image Sequence (which will save a series of JPEGs).

  • There are no settings related to audio in that dialog box. What other options do you see in the dropdown menu currently set to 'Adobe Media Encoder'
    – Gyan
    Sep 28, 2015 at 15:34
  • @Mulvya, one other option - "Photoshop Image Sequence" - which, AFAIK generates a series of JPEGs.
    – Transistor
    Sep 28, 2015 at 17:25
  • Ok, I have the same options in CS6 and it works here i.e. I get audio when rendering to MP4. I suggest opening some other video with audio in CC and rendering that to MP4. Check if there's still no sound.
    – Gyan
    Sep 28, 2015 at 18:41

1 Answer 1


Adobe released Photoshop CC 2015.0.1 this evening and it seems to have fixed the problem. (I had tried again with a short clip and couldn't get any sound.)

Ps CC video render settings that produce audio.

So, unfortunately, I don't really know what the problem was, but this patch seems to have fixed it.

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