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So pretty much it. Simply clicking the .exe nothing happens, no errors, no nothing. It just simply do not work. Premiere works and when exporting video and clicking Queue simply nothing happens, AME doesn't get loaded neither, I just get back to Premiere window.

I also applied latest 7.0.1 update and nothing.

With CS6 everything worked.

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  • Reinstall helped. Uninstalled everything together with Premiere, and installed fresh copy. – the_guest Jul 21 '13 at 11:58
  • Welcome to AVP! Please take a quick look at the help section concerning what types of questions are on-topic. If you don't get a suitable answer here, you may have better luck at superuser – JoshP Jul 21 '13 at 11:58
  • The same problem for me but on win7 x64... – user4938 Nov 3 '13 at 15:12
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Solution #2 (as Eric Vinyard suggested): 1. Locate file: C:\Program Files (x86)\Common Files\Adobe\SLCache\X19zbGNfZmVhdHVyZXNf­Xw==.slc 2. Open it with a text editor (may need to open it as an admin as this is in Program Files directory) 3. Delete everything the file contains 4. Save and close 5. Set the 'Read Only' attribute for the file: Right Mouse - Preferences. On the first page that opens for you, look for Attributes at the bottom of this page and check 'Read Only'. Close with OK.

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  • For the curious, that apparently random looking file name is actually the base64 encode of "__slc_features__". – AJ Henderson♦ Nov 21 '14 at 14:48
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Create a .bat file containing:

del "C:\Program Files (x86)\Common Files\Adobe\SLCache\X19zbGNfZmVhdHVyZXNfXw==.slc"
start "AME" "C:\Program Files\Adobe\Adobe Media Encoder CC\Adobe Media Encoder.exe"

and just run AME with it.

You could add Premiere Pro in as well so that AME get's started before Premiere Pro and all is good. Premiere will then be able to queue directly to AME.

del "C:\Program Files (x86)\Common Files\Adobe\SLCache\X19zbGNfZmVhdHVyZXNfXw==.slc"
start "AME" "C:\Program Files\Adobe\Adobe Media Encoder CC\Adobe Media Encoder.exe"
start "PremierePro" "C:\Program Files\Adobe\Adobe Premiere Pro CC\Adobe Premiere Pro.exe"
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  • 1
    Thanks for the answer. Do you by any chance know why this should work? – AJ Henderson♦ Mar 2 '14 at 14:37
  • I'm just guessing here but it looks like the old cache files might be invalid for a new session of Premiere and cause an error internally that simply doesn't show up for the user. – PTS♦ Apr 30 '14 at 22:45
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If nothing helped you to launch AME, watch this:

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  • Please consider adding some of the key details to this post. If the video was to move, this answer would not provide enough to go on. – AJ Henderson♦ Apr 17 '16 at 0:56

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