After installing Adobe Premiere Elements 11 Trial I opened the Editor and pressed New Project. Than our beloved Windows error: Adobe Premiere Elements has stopped working contact there, do this, do that error... It just crashed...

Restarted the computer... No

There were some video related services running I stopped them... No

Any suggestions?

1 Answer 1


Solved! I'm just answering this question in case someone has the same issue...

Short Story:

  1. Update your graphics card drivers. (All of them!)
  2. If you have more than 1 card be sure the stronger one handles adobe premiere.

Long Story:

My laptop has 2 graphic cards

  1. Intel HD Graphics
  2. NVIDIA GeForce GT 330M

First I updated the driver of Intel HD graphics by uninstalling it from Device Manager (which is a bad idea as the screen disappears any way) then restarted my computer. Than Windows found the driver, installed it Restart number 2.

Now I tried Elements, great it worked! But... consuming 7.5 GB of RAM!!! (Virtual and Physical combined)

This time I don't know why, I just had to try it, I updated my NVIDIA driver (which had 2 updates) and from NVIDIA console I marked Adobe Premiere Elements.exe to use the NVIDIA graphics card.

Than I tried it and Elements worked perfectly...

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