I have made a simple four second long video in After Effects and exported it only to find that it had no audio. I tried changing the file type to .MOV and re-rendered it but now the file had audio but no video. I have thoroughly researched the problem but nothing worked. here are some pictures: After Effects Project

Render settings

Any help is appreciated!

  • how are you playing the file?
    – Gyan
    Commented Dec 19, 2015 at 6:02
  • I am using Windows 10 movie player which is what it opens with automatically. Commented Dec 19, 2015 at 6:58
  • Maybe the codec isn't installed. render with H264 under 'Format Options' in the Video Output settings.
    – Gyan
    Commented Dec 19, 2015 at 7:03
  • plays sound but doesn't show video ) : Commented Dec 19, 2015 at 7:19
  • Try with VLC.
    – Gyan
    Commented Dec 19, 2015 at 7:38

1 Answer 1


The issue seems with your playback of the rendered file. Try playing it with QuickTime (you are exporting with QuickTime after all) or VLC Media Player or Media Player Classic. All these are good options if you want to test you rendered files.

Using the media player that comes with your version of Windows is always a bad idea, Microsoft never bothered with good codec support.


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